BACK OFFICE SUPPORT

Everyday tasks organised. Outstanding work under control.

We take care of specific back-office tasks that require consistency, follow-up and accurate information management, allowing your business to focus on where it can create greater value.

From data entry and document organisation to task tracking and report preparation, the support is shaped around the actual needs of your business.

DAY-TO-DAY OPERATIONS

Small tasks repeated every day can consume a disproportionate amount of time.

  1. 01

    Data that needs to stay up to date

    Lists, records and information require regular updates and checks.

  2. 02

    Documents and information that need to stay organised

    Files arrive from different sources and need to be classified and kept easy to retrieve.

  3. 03

    Outstanding work that needs to be tracked

    Tasks, requests and deadlines can be missed when there is no consistent way to monitor them.

  4. 04

    Information that needs to become operational insight

    Available data often needs to be consolidated and organised before it can support reporting or decision-making.

The objective is not simply to complete tasks. It is to handle them consistently while maintaining a clear view of what has been completed, what remains outstanding and what comes next.

SUPPORT AREAS

Defined tasks. A consistent way of managing them.

Support is structured around specific recurring needs, with a clearly defined scope and an agreed way of managing the work.

01

Data Entry & Organisation

We enter and organise information in agreed files, systems or databases, following a defined structure and process.

  • Data entry
  • Record updates
  • Completeness checks
  • Classification
  • Structured information
02

Document & Information Management

We organise documents and business information using a consistent structure so that they can be located when needed.

  • Documents
  • Filing
  • Classification
  • File naming
  • Folder organisation
03

Task & Outstanding Work Tracking

We track agreed tasks, requests and deadlines so that there is a clear view of what has been completed and what remains open.

  • Outstanding items
  • Deadlines
  • Task status
  • Progress tracking
  • Updates
04

Reporting & Operational Visibility

We consolidate and organise available information so that the business receives a regular, understandable view of the information it needs to monitor.

  • Data consolidation
  • Reports
  • Summaries
  • Monitoring
  • Operational visibility
05

Digital Process Support

We support day-to-day tasks carried out through the business's digital tools and processes, following the agreed way of working.

  • Forms
  • Systems
  • Data checks
  • Updates
  • Digital tasks
FROM INFORMATION TO COMPLETION

Every task follows a clear path.

From the moment information, a request or a file reaches the business, it follows defined stages until the related work is completed.

  1. 01

    INCOMING INFORMATION

    • Request
    • File
    • Document
    • Data
  2. 02

    ORGANISATION

    • Check
    • Classification
    • Entry
  3. 03

    ACTION

    • Update
    • Processing
    • Assignment
  4. 04

    TRACKING

    • Status
    • Outstanding item
    • Deadline
  5. 05

    COMPLETION

    • Record
    • Report
    • Update

This means day-to-day work does not rely solely on memory or isolated actions, but follows an organised and trackable process.

IN DAILY OPERATION

Support adapts to the work your business actually needs.

The scope is defined around the actual requirements and working practices of the business. A structured process might, for example, look like this:

01

Updating a business record

  1. New information received
  2. checked
  3. entered
  4. status updated.
02

Organising incoming documents

  1. Received
  2. classified
  3. named
  4. filed
  5. related record updated.
03

Tracking outstanding work

  1. Recorded
  2. deadline set
  3. tracked
  4. status updated
  5. completed.
04

Periodic operational reporting

  1. Available information consolidated
  2. checked
  3. organised
  4. report prepared.
HOW THE SUPPORT WORKS

Practical support within an agreed scope of work.

The service is designed around specific recurring business needs. From the outset, we define which tasks are included, how they are handled, what information is required and how completion is tracked.

  • Defined scope

    You know which tasks are included in the support.

  • Consistent process

    Agreed tasks follow a defined way of being managed.

  • Visible progress

    There is a clear view of completed work and the outstanding items that remain.

FROM REQUIREMENT TO DAY-TO-DAY SUPPORT

First, we define what you need us to take on.

  1. 01

    Requirements review

    We review the tasks that require consistent support.

  2. 02

    Scope definition

    We agree which tasks are included and what information is required.

  3. 03

    Process setup

    We define how the work will be carried out, tracked and communicated.

  4. 04

    Support begins

    Management of the agreed tasks begins.

  5. 05

    Review & Adaptation

    We review day-to-day operation and adjust the scope where there is a genuine need.

MONTHLY SUPPORT

Support shaped around the actual workload.

from €290 / month + VAT

No minimum commitment.

The monthly cost is determined by the scope, volume and frequency of the tasks included in the service.

Before the collaboration begins, we define the tasks included, how they will be managed and the agreed scope of support.

If the scope or volume of work changes materially, the support arrangement and monthly cost are reviewed before the new requirements are added to the service.

FAQ

Frequently asked questions

Support can include recurring tasks such as data entry and organisation, document and information management, task and outstanding-work tracking, report preparation and support for agreed digital processes. The exact scope is defined before the collaboration begins.

Not exactly. The service focuses on the structured management of specific recurring tasks and business information within an agreed scope. The objective is to establish a consistent way of working, maintain visibility over outstanding items and provide a clear view of progress.

Before the service begins, we review the needs of the business and agree which tasks will be handled, what information is required, how frequently the work is carried out and how completion is tracked.

Yes, where this is technically feasible and appropriate secure access can be provided. Before a system is included in the support process, we review how it is used and the access permissions required.

Yes. If the needs, volume or frequency of the work changes, we can review the agreed scope. Any material change to the scope or cost is agreed before it is added to the monthly support service.

The service starts from €290 per month + VAT. The final monthly cost depends on the scope, volume, frequency and requirements of the tasks agreed as part of the service.

No. The service is provided on a monthly basis with no minimum commitment. The scope and cost are agreed before the service begins and can be reviewed if the business's requirements or workload change materially.

START WITH THE WORK

Which everyday tasks are taking more time than they should?

Tell us what needs to be tracked, updated or organised on a regular basis. We will review the requirements and prepare a specific support proposal.